Why I’ve had enough of performative public service posturing

On 26 January, my GP referred me to a clinic at Charing Cross. A letter arrives from Charing Cross telling me that the referral will be “reviewed” by 26 March.

I know what the GP’s letter said and it was straightforward. How it can be “reviewed” is beyond me.

Of course, it is not being “reviewed” at all. This is a neat fobbing off. The GP’s missive was replied to on receipt. That enables the hospital managers to say it was dealt with immediately, which is good for the statistics.

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