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Louise Thomas
Editor
Over a fifth of UK diners are now saying “no thanks” to “optional” service charges, according to new research from RSM UK – but should these charges be removed from the bill entirely?
The standard 12.5 per cent add-on is becoming a point of frustration, even for us famously polite Brits. With the cost of living soaring, many feel these automatic charges make dining out even less affordable. In regions like the southwest and East Midlands, more than a third of diners are refusing to pay them.
New rules from October 1 require that tips, including service charges, be fairly split among staff, aiming for more transparency. But some restaurant owners argue that this doesn’t address the bigger problem of rising costs across the board.
We want to hear from you: Should service charges be a thing of the past? Should tipping be left entirely to the customer’s discretion, or should it be an accepted part of dining out?
Share your thoughts by adding them in the comments — we’ll highlight the most insightful ones as they come in.
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